Our team recently spent an incredible two days at Envision 2026 by Trip.com Group, joining global travel leaders, innovators, and partners to explore the next chapter of the hospitality industry. The event served as a powerful hub for forward-thinking ideas, focusing heavily on how emerging technologies are shaping the way people explore the world and interact with hospitality brands.

A major highlight of the conference was exploring how Artificial Intelligence (AI) is actively revolutionizing the global travel landscape. From intelligent trip planning and hyper-personalized guest recommendations to advanced, AI-powered customer support systems, these technologies are designed to make every step of the guest journey faster, smarter and more seamless than ever before.

The event also featured inspiring sessions, including a special appearance by legendary icon Jackie Chan, Trip.com Group's China Ambassador, who shared a passionate vision for inspiring more people to connect through travel. Beyond the conference rooms, the outdoor networking experiences provided a fantastic platform to collaborate with international partners and exchange insights on shaping the future of global hospitality.

We are incredibly excited to bring these fresh ideas, technological advancements and collaborative strategies back to Five Senses. By integrating these cutting-edge insights into our operations, we look forward to introducing even smarter digital features, enhanced personalized services and elevated stay experiences for all of our valued guests.